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Focused On Fitness
Wunderfit Labs is a veteran owned business founded by Jesse Wunderlich to provide all customers, especially Otter Fitness Garage members, with a convenient source of high quality nutritional supplements. We're a small, local company. With the launch of this website, we're excited to be offering our supplements to a wide audience for the first time. Come join us!
Policies &
Procedures
Shipping
Policy
Our products will be shipped to you via UPS or USPS, and your shipping rate will be calculated at checkout.
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Currently estimated delivery times are 5-9 business days from the date of order.
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We are not responsible for lost, held, or damaged packages. We are not responsible for misdelivery errors via carrier, or incorrect shipping info. Please note, we sell to US-based customers only and do not sell or ship internationally.
Refunds & Exchange
You must contact our Customer Service Department by phone or email to submit your return or refund request. When you call, please have information available regarding where and when you purchased your product. If your request is approved, you will then need to mail your product, a proof of purchase, and your return approval confirmation number to us.
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You must contact our Customer Service Department within 30 days of the date of purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase, unless you received a product that was damaged or defective. Return and refund eligibility will be determined by Wunderfit LLC in its sole discretion.
Satisfaction Guarantee
If you are not satisfied with your Wunderfit supplement product(s), please contact our Customer Service Department by phone or email to submit a Satisfaction Guarantee claim request. When you contact us, please have information available regarding where and when you purchased your product. You may be required to mail your product, a proof of purchase, and your return approval confirmation number to us.
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You must contact our Customer Service Department within 30 days of the date of purchase to initiate a Satisfaction Guarantee claim request. Please note that you may be responsible for costs incurred in mailing your product and proof of purchase to us.